Refund Policy for EdukateX

At EdukateX, we strive to provide an unparalleled learning experience for our students, ensuring their satisfaction and success. Our refund policy reflects our commitment to transparency and fairness, tailored to meet the unique needs of our esteemed learners.

Courses and Programs:

1. Individual Courses:

All purchases of individual courses are final, and no refunds will be issued once the course has been accessed or completed.

2. Programs:

We offer a 7-day, no-questions-asked money-back guarantee for our programs. If you're not completely satisfied with your program within the first 7 days of purchase, you may request a refund.

To request a refund, simply contact us within seven (7) days of your purchase, providing your transaction details and optional feedback on your experience. Refunds will be processed within 30 days from the date of your request.

Please note that refunds are not available for programs purchased at a pre-launch offer, discounted price, or through EMI.

Requesting a Refund for Programs:

1. Refund Form:

Kindly fill out the refund form on our website to initiate the refund process.

We value your feedback and encourage you to share your reasons for requesting a refund, as it will help us improve our products and services.

Return Policy:

Online Educational Material:

All educational material provided by EdukateX is accessible online, and therefore, we do not accept returns.

Cancellation Policy:

1. Program Cancellation:

You may cancel your enrollment in a program within the first 7 days from your purchase date to be eligible for a refund, unless you have already graduated from the program within this timeframe.

Cancellation is applicable only for programs and not for individual courses. To request a cancellation and refund, please refer to our refund policy.

Shipping Policy:

1. Online Course Delivery:

As our courses are delivered online through our portal, there is no physical shipping of items involved.

Scholarship Offer:

1. Eligibility and Completion Criteria:

The scholarship offer is valid only for enrollments done during the Scholarship Week, as specified on our website and marketing materials

To be eligible for the scholarship refund, participants must successfully complete the mandatory modules of the scholarship offer within the defined time period from the date of enrollment.

Completion criteria, including assignments, quizzes, assessments, or project submissions, will be clearly defined within the course platform.

2. Refund Process:

The scholarship refund will be processed within 1 month of confirming completion of the modules, using the original payment method.

EdukateX reserves the right to modify or cancel the scholarship offer at any time without prior notice.

We value your trust in EdukateX and remain committed to providing an exceptional learning journey for every student. Should you have any further questions or concerns regarding our refund policy, please don't hesitate to contact us.