Brand Crisis Management
Brand reputation is probably the most crucial asset of a company. It is the asset, which creates goodwill for a company in their customers’ minds. When people think about a company or their products, they are often subconsciously thinking about the company’s brands and not really the company or its products per se.
Brand reputation is probably the most crucial asset of a company. It is the asset, which creates goodwill for a company in their customers’ minds. When people think about a company or their products, they are often subconsciously thinking about the company’s brands and not really the company or its products per se. That reputation is what brings in talent, generates revenues and retains customers. A reputation of real value takes a long time to grow - like a tree. It also takes only a short amount of time to cut the tree down. All it takes is a marketing crisis and some mishandled management for that tree to fall. Years of reputation and credibility are gone
This course will focus on key elements of crisis-related issues that are relevant for companies and their brands – before, during, and after a crisis. In an age when any misstep of a company is subject to tremendous scrutiny and attack from various stakeholders in society such as consumers, media, government, NGOs, and consumer advocacy groups which in turn has the potential to hurt the brands owned by the company, the necessity for smart and effective handling of the crisis is greater than ever. The structure of the course will incorporate the various stages of handling brand reputation crisis: prevention, preparation, response, and rebuilding. Emphasis will be placed on practical illustrations of crisis through case studies and simulations by internal faculty as well as top management practitioner from the industry.
Content
There are 5 modules in this course
This programme is designed to suit all junior to senior-level managers working in the public and private sectors, who want to gain an understanding of applied finance.
Introduction to Financial Analysis
- Introduction to Financial Reporting & Statements
- Balance Sheet; Income Statement
- Cash Flow Statement
- Financial Statement Analysis
What's included
16 videos 8 readings 3 quizzes
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