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Benchmarking techniques for performance improvement
Benchmarking is the process of measuring key business metrics and practices and comparing them to understand how and where the organization needs to change in order to improve performance
Benchmarking is the process of measuring key business metrics and practices and comparing them to understand how and where the organization needs to change in order to improve performance. Benchmarking provides the required insights to help you understand how your organization compares with similar organizations. It can also help organizations to identify areas or processes for improvements. The improvements may be incremental (continuous) or may also lead to possible business process re-engineering.
The major challenges in a benchmarking exercise are to identify the Key Performance Indicators (KPIs) and to analyse multiple outputs and multiple inputs simultaneously for evaluating the performance. The programme will help the participantsto understand the commonly used techniques for benchmarking and for business performance evaluation.
IIM Tiruchirappalli is the eleventh IIM and was instituted on 4th January 2011. Tiruchirappalli is a city known for its prominence in education, spirituality, art and culture and IIM Trichy tends to benefit from this.
